Deliver Frictionless Customer Service. Anytime, Anywhere, On Any Device With a Cloud Based Contact Center.

Seeing is believing. See and use SAP Contact Center 365 in action

Engage customers anytime, through any channel

With SAP Contact Center 365, empower customers to contact you through their preferred communication channels, be it voice, e-mail, web chat, SMS, or messaging apps such as WhatsApp or Facebook Messenger.

Digital Interconnect

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SAP Contact Center 365

The FREE 30-DAY Trial Allows You:

  1. Easy set-up and access to full functionality
  2. To test the features of the solution
  3. Get manager and agent access

Please note that the final free trial proposal and set up may vary in some regions.

Hands-on access SAP Contact Center 365 capabilities:

  • Try the innovative multi-channel contact handling with real calls, emails, chats, video chats and SMS
  • Experience the Supervisor Dashboard for real-time view of the contact flow and team management
  • See how channel blending and contact routing works in practice

Access to the free trial comes with sample configuration:

  • 5 ready-to-use Customer Service Rep users and 1 Team Lead user
  • Pre-configured channels, queues, routing, telemarketing campaigns and more
  • Comprehensive set of agent productivity tools
  • Possibility to test the out-of-the-box integration with SAP Service Cloud
  • No risks, no commercial commitments
  • Free trial duration up to 4 weeks
  • Usage for non-productive testing only