Best practices of CPaaS, and what challenges does it address for facilitating multichannel customer engagement
Key challenges facing developers in leveraging CPaaS platforms
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Digital Interconnect
What you'll learn from this IDC Whitepaper:
SAP® Digital Interconnect
Largest and most reliable cloud messaging network powering over 1B messages per day
Reaches 99% of the world's mobile subscribers in almost every country
Connects to thousands of mobile operators directly across the globe
Key attributes of a CPaaS-enabled cloud contact center solution